Terms of Service

These Terms of Service ("Terms") govern your access to and use of the website and services operated by JL NINE PTY LTD (ABN 27 697 570 764, "we", "us", "our"). By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

JL NINE PTY LTD is an Australian company (ABN 27 697 570 764) operating an online store selling goods to consumers within Australia (and internationally, where offered).

2. Eligibility & Accounts

• You must be at least 18 years old, or have the consent of a parent/guardian, to place an order.
• If you create an account, you are responsible for maintaining the confidentiality of your login details and for all activity under your account.
• You agree to provide accurate, current, and complete information when creating an account or placing an order.

3. Products, Pricing & Availability

• All prices are listed in Australian Dollars (AUD) and are inclusive of GST, unless otherwise stated.
• We make reasonable efforts to display accurate product descriptions, images, and pricing, but do not warrant that this information is error-free.
• We reserve the right to correct pricing errors, and to limit or cancel quantities purchased, at our discretion.
• Product availability is subject to stock on hand and may change without notice.

4. Orders & Payment

• By placing an order, you are making an offer to purchase, which we may accept or decline.
• Payment must be received in full before an order is dispatched, via the payment methods offered at checkout.
• We use third-party payment gateways to process payments securely; we do not store your full card details.
• We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors, and will refund any amount already paid.

5. Delivery

Delivery of orders is governed by our Shipping Policy, which forms part of these Terms. Delivery timeframes are estimates only and are not guaranteed.

6. Returns & Refunds

Returns, exchanges, and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms and operates alongside your non-excludable rights under the Australian Consumer Law.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of JL NINE PTY LTD or its licensors and is protected by Australian and international copyright and trademark laws. You may not reproduce, distribute, or otherwise use any content from our website without our prior written consent.

8. Acceptable Use

When using our website, you agree not to:

• Use the website for any unlawful purpose or in violation of these Terms
• Attempt to gain unauthorised access to our systems or another user's account
• Upload or transmit viruses, malicious code, or engage in activity that disrupts the website
• Use automated means (e.g. bots, scrapers) to access the website without our permission

9. Consumer Guarantees & Limitation of Liability

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you under the Australian Consumer Law that cannot lawfully be excluded. To the maximum extent permitted by law, and subject to your non-excludable rights, our liability for any loss or damage arising from your use of our website or products is limited to, at our option, the replacement or repair of goods, the supply of equivalent goods, or the refund of the amount paid.

To the extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from your use of our website or products.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party website.

11. Privacy

Our collection and handling of your personal information is governed by our Privacy Policy, which forms part of these Terms.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of our website after changes are posted constitutes your acceptance of the updated Terms. The "last updated" date at the top of this document reflects the most recent revision.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of Victoria, Australia. Any disputes arising from these Terms or your use of our website will first be attempted to be resolved informally by contacting us. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

14. Contact Us

• Business name: JL NINE PTY LTD
• ABN: 27 697 570 764
• Email: jlnineptyltd@gmail.com
• Phone: (+61) 467 255 569
• Address: 4 Christopher St, Springvale VIC 3171, Australia